Change today is rapid and relentless. Success or failure hinges on how you respond !
Either B2B or B2C inbound or outbound, our agents are highly educated and specifically trained to handle all aspect of telemarketing (direct sales, market research, collections, credit card validation, order processing etc.). Each campaign is assigned a specific project manager and Team leader, which monitors the agents at regular intervals. (Supervisor Vs Agents Ratio 10:1)
Lead generation – ICC can drive corporate sales, while achieving significant improvements in cost and quality. (Mortgage – Appointments Setting)
Order Processing – ICC can handle all telephone based or Internet on-line services, our agents can meet our clients fulfillment needs such as catalog sales, direct response television and home shopping.